As you are probably aware, the cost of calls to Pakistan increased dramatically today due to a Pakistani Government decision to impose a tax on all calls from overseas.
This has increased the rate by over 500% and put the market into turmoil.
When this has happened before we were able to quickly reduce our rates as the market settled, however this time the new law forces all calls through a single incumbent carrier, Pakistan’s PTCL. This has removed any competition from the market to drive down rates.
Many of the world’s largest carriers are also blocking routes into Pakistan in protest at the tax, resulting in severe congestion for all calls. Please be aware that it may take several attempts to get through to the person you are calling.
We are truly sorry that this has happened, but it is out of our control and is affecting every carrier that sends calls to Pakistan. We will work extremely hard to get you lower rates and will pass on any savings immediately.