Archive for January, 2010

Call Friends and Loved Ones in Haiti for Free

Saturday, January 16th, 2010

Update: We’re glad we were able to help so many of you get in touch with your loved ones over the last few days. We will now be returning calls to our standard rates as per our Haiti page.

The Localphone Team was deeply saddened by the recent earthquake disaster in Haiti. It’s vital at times like these that those affected can stay in constant contact with friends and family in the area, and as such we will be offering completely free calling to Haiti until further notice.

New users can read our How To Call guide to see the various ways you can keep in touch via Localphone. Existing users can continue to make calls as normal, for free.

We hope that this small contribution will go some way to helping comfort those affected by the disaster. If customers would like to make their own donation we recommend Direct Relief to ensure that 100% of your gift goes to helping those in need.

Please note that there has been significant damage to the telephony infrastructure and customers may experience difficulty getting through to some numbers. We are working with our partners to restore full service as soon as possible.

Best wishes,
Paul Cusack and the Localphone Team.

No Rate Increase with UK VAT

Friday, January 1st, 2010

As you may be aware, from Friday 1st January 2010 the UK’s VAT rate is going back up from 15% to 17.5%.

Most companies will be increasing their prices to compensate, but to celebrate another successful year at Localphone we’re going to keep our rates as they are, effectively giving a 2.5% discount across all destinations.

Thank you for your support in 2009. We’re looking forward to some exciting new developments over the coming months.

Please note that this notice affects our GBP and EUR customers. Users with USD accounts do not pay VAT.