As you may be aware we held a promotion for half price calls to India during the month of January. From the 1st of February we did increase our prices slightly, but not up to the original tariff that was offered at the end of December. We had hoped that we could keep prices lower by making use of lower cost termination providers in India. This has, however, resulted in lower call quality and reliability, and after feedback from our customers we have realised this is simply not acceptable.
At Localphone we want to give you the best price we can whilst maintaining a service which gives a loud, clear and good quality connection.
We feel therefore that it is necessary to increase our rates as follows, due to our increased cost of termination.
|Destination||Current Rate (5th March)||New Rate (11th March)|
|India Mobile||2.29p per minute||2.8p per minute|
|India Landline||2.29p per minute||2.9p per minute|
We think that you will agree our rates are still the best around together with local number dialing, no connection charges, no monthly or weekly fees and customer service that is there to help you.
Over the course of the next week we will be migrating all India calls to premium carriers that offer first class connections, loud and clear voice, and caller ID.
The new prices will come into effect at midnight on 11th March 2008.
We at Localphone appreciate the support that you have given to our new business and will constantly strive to give you the best possible service at the best possible price.