The Localphone Blog

As we pass our first year in business we have looked at each and every country to see where we can afford to cut our rates, and the good news is we’ve found hundreds of destinations where we can save you even more money.

There are too many savings to list here, but a few of our more popular destinations include:

Our new low rates are effective immediately, so please check our call rates or your dashboard to see if your tariff has been reduced.

No Compromise on Quality

With our latest round of price cuts we believe we have positioned ourselves as a true market leader balancing both quality and cost. Where a competitor advertises lower rates they are likely hiding the true cost of calling, or have sacrificed quality to achieve that price. Where a competitor’s rates are higher we do not believe they will offer the quality to justify the difference. As we continue to grow we will use our increased buying power to achieve even lower rates for our customers.

Rate Increases

While reviewing our tariffs we also found a few destinations where we simply can’t continue to offer acceptable levels of quality and still turn a profit at the current rates. We’ll be e-mailing those affected shortly and will post notices on the Localphone site, before updating these rates early next week.

Many of our customers dial our local access numbers from their mobiles, and have these calls included in their phone contracts’ free minutes. Unfortunately in the UK these deals rarely include calls to the toll free numbers like those starting with 0800, 0500, and 0808.

Because Localphone doesn’t charge for calls to UK toll free numbers just add them as a contact and use the local access number to call for free. If it’s a number you don’t dial very often the call is still free using the Localphone Calling Card.

We’re excited to announce that we have launched a new billing feature for all of our customers. From today you will be able use stored credit or debit card details to automatically top-up your calling credit whenever your balance falls below a certain level.

For example, you may choose to automatically order £5 of calling credit every time your balance falls below £3.

You can opt-in to this service by logging in to your Localphone account and visiting the new Auto Top-Up page in the Settings section. If you change your mind in the future, you can disable the service at any time from the same page.

The new Auto Top-Up feature provides a safe, secure way to ensure you never run out of calling credit again. As always, we’d love to hear your feedback here on the blog or via our main contact page.